Effective Date:

At Mystic Guidance, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when visiting our website and using our services.

1. Information We Collect

We collect the following types of personal information when you visit our website or make a purchase:

• Personal Information: This includes your name, email address, shipping address, billing information, and phone number.
• Payment Information: When making a purchase, we collect payment details (such as credit card information) through a secure payment processor. We do not store your payment information.
• Device and Usage Data: We may collect data about your device, IP address, browser type, and other usage data to improve the functionality and user experience of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and billing.
• Customer Support: To provide customer service and respond to your inquiries.
• Personalization: To offer personalized recommendations and promotions based on your browsing and purchase history.
• Marketing: To send promotional emails or newsletters related to our products, services, and special offers. You can opt-out at any time by clicking the "unsubscribe" link in our emails.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers (such as payment processors, shipping companies, and email marketing platforms) to help us run our business and provide services to you.
• Legal Requirements: We may disclose your information if required by law or in response to legal processes (such as subpoenas or court orders).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve website performance.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

5. Security

We take the security of your personal information seriously and implement a variety of measures to protect it, including encryption, firewalls, and secure payment gateways. However, no method of transmission over the internet is 100% secure, so we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

• Access and Update: You have the right to access, update, or delete your personal information at any time by contacting us.
• Opt-Out: You can opt out of receiving marketing emails by following the unsubscribe instructions included in our emails.
• Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:

Email: mystic.guidance24@gmail.com

Phone: +91 90517 85724

Address: 1-F-1 Salvia Residency AECS layout, 16th Main, Kudlu, Bangalore 560068